Capabilities
An extensive functionality built on a strong plattform that empowers the small and mid-sized companies to outperform
VIENNA Advantage offer all features that are required for small and mid-sized companies to empower their operations, increase their growth and customer satisfaction. Even for companies outgrowing their current environment can rely on VIENNA Advantage Mid-Sized ERP or Small Business ERP as it supports your business with a great scalability even if you reach the next level.
Businesses across boundaries require a strong system that adapts to any legacy system requirements. VIENNA Advantage Financial Management supports running of multiple legacy systems on different tenant and organization level. A complete external accounting process is included in VIENNA Advantage ERP & CRM as well as the management accounting and controlling. Different posting types such as Budget, Actuals, Statistical and Committment allow a multi-dimensional view on your corporate finance.
VIENNA Advantage ERP & CRM gives you an excellent view over your receivables and payables. Automatic payment reminders can be generated by the systems as per the rules set for each customer. An overview and detailed level reporting tailored for specific roles enables you to quickly react on your pending dues.
Covering the complete material flow throughout your operations with multiple organizations, warehouses and locators, the material management is seamless integrated with your order management, procurement and manufacturing module.
The Warehouse Management module automates the processes within a warehouse as well as inbound and outbound operations. Rules towards the warehouse operations such as putaway sequences can be set to increase productivity and speed linked with better utilization of space and increased customer satisfaction.
The manufacturing ERP module is a strong industry independent module that allows you to build up any types of manufacturing sequences and routings for your manufactured products. Jobwork activities executed outside your premises can be controlled in the same way as the internal manufacturing sequences. The cost dimensions as well as the material management are closely linked with the manufacturing ERP that follow the rules set on default and alternate Bills of Material. The Material Requirement Planning module is integrated with the manufacturing ERP that allows you to Make–to-Stock as well as Make-to-Order.
Apart from the conventional ways of selling, VIENNA Advantage ERP & CRM opens a new, online channel for your product sales. An integration with Magento, a strong open-source eCommerce system helps in birectional synchronization between both the systems. Products can be published from the ERP system in to the webstore and orders and payment information can be received from the eCommerce system in to the order fulfillment.
The Management Dashboards give you a role specific view over your business in a real-time. Dashlets can be built across the operations to pull out easy and quick reports to enable your management to take quick and confident decisions.
Integrated with the Manufacturing, Order Management and the Material Management, the Material Requirement Planning helps you to plan your future material requirements in form of forecast, master demand for a specific period.
As per your material rules at the warehouse, product and manufacturing level, the Procurement module helps you to do an automatic purchase order generation as well as allows you to run through the procurement process manually. It integrates with the accounting as well as vendor performance management to have a control over your current and future material planning and quality objectives.
The Sales and Marketing allows you not only run through the sales cycles, but also to plan your marketing activities and analyze the cost of your efforts versus your revenues. You can have a segmentation of your products and drive important decisions with respect to your field activities. It connects the field easily with the back office by providing interfaces to mobile devices as well as the web.
The order fulfillment is the main focus of the Order Management in VIENNA Advantage. It includes the shipment based on sales orders, invoicing towards customers, accounts receivable activities and reconciliation. Order fulfillment rules for process automation can be set which are reflected in the order fulfillment workflow.
VIENNA Advantages ERP ensure the optimized functioning of your customer as well as vendor returns. New replacement orders and shipments can be generated on customer returns as well as credit note can be issued towards the customer. The important returns data can be analyzed in graphical dashboard reports for the management.
Regardless whether you are running a product company with after sales services or having a complete service delivery process, VIENNA Advantage ERP and CRM helps you to fulfill the needs of your servicing processes. Service requests and their follow up, service delivery, subscriptions, as well the invoicing of services are essential parts of the Service Management.
Especially for companies having to manage the resource time and expenses on projects, the Time and Expenses Module serves as bridge between service delivery, invoicing and reporting. Based on actual time and expense recordings, the invoicing towards the customers on projects or sales orders can be generated.
The product costing is always kept updated by the Product Costing module of VIENNA Advantage. Regardless of whether your enterprise is using FiFo, LiFo, Average or Standard Costing, the product costing records are essential for your decision making. All the requirments towards your product costing can be fulfilled.
Customer Relationship Management (CRM)
A unique and extensive component of VIENNA Advantage is its Customer Relationship Management which can easily keep pace with the requirements toward a CRM. Providing an easy and quick access to the field staff through multiple interfaces, the CRM module helps you in your efforts in building new customers as well as retaining your existing customers with several campaigning and customer communication features. Special functions such as calender, Email client, Alerts, Dashboards, SMS, Mail Merge are only a few highlights that are named here. An excellent interaction with your field staff is possible by using the VIENNA Advantage CRM App for Google Android mobile devices.
Supplier Relationship Managment (SRM)
The CRM functions can be used in the same way for the Supplier Relationship Management. Besides that a service level agreement, vendor rating and quote management functions add on to the attractive features of the SRM module
The Performance Management modules is integrated with the transactions of the system across all business partners. Having set the Service Level Agreements for Business Partners, cost and revenue targets for internal organizational units, the performance of each stakeholder can be tracked and analyzed on an overview and detailed level.
Projects are often used for external and internal activities of the company. An essential function is to collect the occured cost and revenues as well as all the material flow towards projects. Also a project planning in phases, tasks and the consumed resources can be planned on projects and directly used to link a customer invoicing with that.
ERP
