Service and Maintenance

Service and Maintenance Course

Overview

This course underscores the critical roles of service and maintenance in ensuring optimal functionality and customer satisfaction across industries. Participants will gain expertise in providing tailored, customer-centric assistance and conducting systematic maintenance activities, including preventive measures. The focus is on fostering a seamless customer experience and maintaining equipment reliability, imparting skills crucial for customer-centric practices and operational longevity.

Course Objectives

  • Understand different types of maintenance and their uses across different industries
  • Understand how systematic approach can help in decision-making for service and maintenance
  • Helps to understand the integration of service and maintenance with other key modules
  • To provide information about different elements of service and maintenance

Course Content

  • Field Service and Plant Maintenance Components
  • Preventive and Breakdown Maintenance
  • Service and Maintenance Transactions
  • Using Analytics for Performance Assessment

Available Language : English Lectures : 9

What you'll learn

Service and Maintenance Course

Overview

This course underscores the critical roles of service and maintenance in ensuring optimal functionality and customer satisfaction across industries. Participants will gain expertise in providing tailored, customer-centric assistance and conducting systematic maintenance activities, including preventive measures. The focus is on fostering a seamless customer experience and maintaining equipment reliability, imparting skills crucial for customer-centric practices and operational longevity.

Course Objectives

  • Understand different types of maintenance and their uses across different industries
  • Understand how systematic approach can help in decision-making for service and maintenance
  • Helps to understand the integration of service and maintenance with other key modules
  • To provide information about different elements of service and maintenance

Course Content

  • Field Service and Plant Maintenance Components
  • Preventive and Breakdown Maintenance
  • Service and Maintenance Transactions
  • Using Analytics for Performance Assessment

Service and Maintenance

Free

This course include

  • 9 Lectures
  • Full lifetime access