What you'll learn
Service and Maintenance Course
Overview
This course underscores the critical roles of service and maintenance in ensuring optimal functionality and customer satisfaction across industries. Participants will gain expertise in providing tailored, customer-centric assistance and conducting systematic maintenance activities, including preventive measures. The focus is on fostering a seamless customer experience and maintaining equipment reliability, imparting skills crucial for customer-centric practices and operational longevity.
Course Objectives
- Understand different types of maintenance and their uses across different industries
- Understand how systematic approach can help in decision-making for service and maintenance
- Helps to understand the integration of service and maintenance with other key modules
- To provide information about different elements of service and maintenance
Course Content
- Field Service and Plant Maintenance Components
- Preventive and Breakdown Maintenance
- Service and Maintenance Transactions
- Using Analytics for Performance Assessment
Course content Collapse all

Free
This course include
- 9 Lectures
- Full lifetime access