Product Costing Course

Overview

The Product Costing course equips participants with essential methods and practices to accurately determine the cost of products across manufacturing and service industries. Through exploration of various costing methods, understanding costing levels, and engaging in practical use cases, participants master the principles of product costing. Moreover, the course delves into specialized topics such as Know Your Reports and Expected Landed Costs, enhancing participants' ability to make informed decisions in cost management and financial analysis.

Course Objectives

• Understand product costing's role in financial management.
• Explore diverse costing methods and costing levels.
• Analyze practical use cases for cost allocation and pricing strategies.
• Gain insights into expected landed costs and report interpretation.

Course Content

• Introduction to Product Costing Management
• Product Costing Methods and Levels 
  
• Practical Use Case Analysis
  
• Know Your Reports
  
• Expected Landed Costs

Time and Expense Course

Overview

This course provides a comprehensive guide to managing time and expenses efficiently, focusing on task management, resource assignment, time tracking, and invoicing. Participants will learn how to streamline IT tasks, record time, and generate invoices to charge customers.

Course Objectives

• Understand the process of task management and resource assignment.
• Learn how to record time and manage timesheets effectively.
• Master the creation of invoices to charge customers for time and expenses.

Course Content

• Introduction to Time and Expense Management
• Use Case: Streamlining IT Tasks with Task Management
• Creating and Assigning Tasks to Resources
• Recording Time by Resource and Using Timesheet Tracker
• Generating Invoices for Customer Charges

Account Localization Course

Overview

The Accounts Localization Training Course is designed to provide participants with an in-depth understanding of configuring and managing accounts localization processes within the ERP system. This course focuses on the essential aspects of posting logic configuration through the Account Localization Form, including posting rules, accounting entities, posting logics, conditions, and account combinations.

Course Objectives

• Configure posting logic effectively through the Account Localization Form.
• Identify and apply appropriate posting rules and accounting entities.
• Utilize posting logics and conditions to ensure accurate financial reporting.
• Develop and manage account combinations to meet localization requirements.

Course Content

• Posting Rules
• Accounting Entities
• Posting Logics
• Conditions
• Account Combination

Request Management Course

Overview

The Request Management course provides a comprehensive understanding of managing and resolving requests within an organization using a structured ticketing system. It covers the entire lifecycle of a request, from creation to final closure, including the use of a knowledge base for efficient problem-solving and response management.

Course Objective

• To equip participants with the knowledge and skills required to efficiently manage requests using a ticketing system.
• To understand the components and process flow involved in request management.
• To learn how to create, manage, and resolve tickets, ensuring timely responses and effective solutions.
• To leverage a knowledge base for enhancing the efficiency of request management.

Course Content

Ticketing Course

Overview

This course teaches how to track and manage in-house requests using a ticketing system. It focuses on using a unified service portal to ensure clear communication, timely resolutions, and adherence to SLAs. Key components include setting up system configurations, managing a knowledge base, and handling requests and responses efficiently.

Course Objective

• Learn to manage in-house requests with a ticketing system.
• Implement a unified service portal for effective communication and resolution.
• Understand key components like configuration setup, knowledge base management, and request handling.

Course Content

Excel Import Utility Course

Overview

This course provides comprehensive training on using the Excel Import utility to streamline data transfer processes. Participants will learn how to map Excel data to system fields, create custom mappings, and utilize default mappings for efficient imports. The course covers practical use cases, detailed steps for importing data, and techniques for optimizing data accuracy and speed

Course Objective

• Understand the functionality and importance of the Excel Import utility.
• Create and configure Excel sheets for data import.
• Map Excel data to corresponding system fields using various methods.

Course Content

• Understanding Excel Import Utility
• Implementing Custom and Default Mappings
• Executing Data Import