What you'll learn
The Customer Relationship Management Course
Overview
The Customer Relationship Management (CRM) course offers a comprehensive exploration of strategies and tools essential for effective customer management. Participants will gain insights into building strong customer relationships, enhancing customer satisfaction, and maximizing profitability through CRM practices.
Course Objectives
- Understand lead-to-sales order processes and their role in customer acquisition.
- Develop skills in executing effective marketing campaigns for customer retention.
- Explore personalized marketing techniques and configuration strategies.
- Learn mobile application integration for improved CRM accessibility.
- Master business partner segmentation for tailored services.
- Enhance customer relationship management for long-term loyalty.
Course Content
- Lead-to-Sales Order Process and Marketing Campaigns.
- Configuration Marketing and Mobile Application Integration.
- Business Partner Segmentation and Customer Relationship Management.
Course content Collapse all
Free
This course include
- 7 Lectures
- Full lifetime access